- Tenant assistance during business hours (lost keys, questions, complaints)
- Facilitate direct deposit set up from tenant to landlord’s account
- Property Maintenance: Assess and attend to service requests
- Hire and supervise contractors
- Coordinate and supervise tenant turnover including painting, carpet cleaning, changing locks, etc.
- Coordinate rentals and lease renewals
- Prospective tenant screening
- Rental Readiness: Walk-thru with detailed multi-point checklist
- 24/7 tenant emergency hotline
- Collect rent on landlord’s behalf
- Coordinate eviction services
- Escrow services (holding of tenant’s deposit and last month’s rent)
- Disbursement and bill payments to H.O.A., utilities, vendors, etc.
- Petty cash account privileges for immediate needs
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